Microsoft Teams presence status icons are white

Creation date: 5/6/2025 11:32 AM    Updated: 5/6/2025 2:56 PM
Question:

Can you please help me with Teams?  The availability circles in chat are all white, and when I click on a new message, it remains as unread.



Answer:

Force closed Teams from icon in the system tray
Opened windows settings
opened apps on the left side 
opened installed apps on the right side 
found Microsoft teams with the latest install date 
clicked the 3 dots next to the app 
clicked advanced settings
clicked on repair the application
Opened teams and verified status icons were present again
If the repair does not resolve the issue, quit Teams again, and choose reset. This will lose any personalization setup in Teams.

Thanks,
Ricky Dominguez
System Administrator