MacOS: Microsoft Outlook won’t open in Chrome

Creation date: 8/20/2025 11:10 AM Updated: 8/20/2025 11:10 AM

Question:

I have a situation with Microsoft Outlook not opening on my Mac laptop using Google Chrome, I got into my Microsoft PPAI account and opened Teams.

Answer:

Hello ,
It might be as easy as clearing the cache for Chrome

Open Chrome: Launch the Google Chrome browser on your Mac.
Access Clear Browsing Data:
- Using the More menu: Click the three dots (More) in the top right corner, then go to "More tools" and select "Clear browsing data".
- Using the search bar: Type chrome://settings/clearBrowserData in the address bar and press Enter.
Choose Time Range: Select "All time" from the dropdown menu to clear all cached data.
Select Data to Clear: Check the boxes next to "Cached images and files" and "Cookies and other site data".
Clear the Data: Click the "Clear data" button.
Optional: Restart Chrome: For changes to take effect, it's recommended to close and reopen Chrome.